TGIF, Wheeling, Illinois

I went to TGIF on July 24, 2014 and had an ok time but cannot recommend it for people with disabilities. It was dark to the point of presenting a hazard to getting around and accessing the bathroom. There was ample and close parking for people with disabilities but the sidewalk was slanted in a way that made it hard to walk and roll my wheelchair. The entrance way was shaped in a way to make it hard to access the interior door after entering the exterior door. It was loud even though it was not very crowded that night which could also present a challenge to having a nice time.

The food was good and the menu was very accessible with lots of options and pictures of food to assist making choices. There were options for some dietary needs.

However, the server was impatient waiting for me to order. When it came time to order she took everyone’s order and had to be prompted to take my order. I did not feel welcome at all and she seemed annoyed at having a person with a disability at her table. I would not go back.

[usrlist “Exterior Access:2” “Parking Lot:2” “Access Through Door:2” “Interior Access:3” “Seating for Wheelchairs:3” “Restroom Access:1” “Ambiance:1” “Staff Interaction:1” “Menu:3” “Food Quality:3” “Overall:2”]

Below: dark interior

photo-1

Yelp rated it 3.5 stars

Urbanspoon rated it 4.5 stars

Olive Garden, Vernon Hills, Illinois

Parking was nearby and there was handicapped parking. The lot gets very crowded but it was not hard to get from the parking space to and through the front door.

At Olive Garden in Vernon Hills, I ate salad, bread sticks, and chicken gnocchi soup. The soup was hard for me to eat. At the height of lunch hour it was very crowded. There still was plenty of room to move freely in a wheelchair. The lighting in the restaurant was good. It was easy to read the menu. Conversations were noticeable and you could catch some of what people were saying around you. You might need to ask your meal companions to speak a bit louder.

The staff at the restaurant was friendly The service was great, and they were on top of our needs. The menu was large and easy to read with little clutter. There was a seasonal menu that had pictures. The restaurant has plenty of good choices and there were some menu choices for the most common dietary restrictions. Olive Garden publishes a menu with information about allergens and nutrition. The food was pretty good and tasty. I would eat there again. Overall it was very good.

Olive-Garden-Web

 

“Exterior Access:3” “Parking Lot:4” “Access Through Door:3” “Interior Access:3” “Seating for Wheelchairs:3” “Restroom Access:3” “Ambiance:3” “Staff Interaction:4” “Menu:4” “Food Quality:4” “Overall:4”

Olive Garden, Vernon Hills, Illinois.

701 N Milwaukee Ave, Vernon Hills, IL 60061
(847) 816-0293
Hours 11am – 11 PM
For information comparison Yelp gave this Olive Garden location a rating of 3.5 stars, Tripadvisor a rating of 4 stars, and on Urbanspoon 78% like it.

Denny's, Vernon Hills, Illinois

Parking was easy and getting out of the van was not a problem. It was easy to access the curb cut. There was a nice ramp available going up to the front door. It was easy to enter through the door. The doors were lightweight and easy to open. This restaurant’s door were wide and easy to enter. There was sufficient room between the doors. The staff was willing to assist as needed. There were handicap accessible tables. There were some accessible tables. The waiting area was quite small. The interior of the restaurant was very accessible. The aisles between tables was wide and easy to navigate. The lighting was good. The seating at the table was easy to access.

There was easy access to the restroom. It was easy to navigate to the restroom. The restroom was well lit.  The restrooms were clearly marked. The aisles in the restroom were wide and easy to get through.  The aisles in the restroom were wide and easy to get through.  The restroom was easy to enter and exit. The restroom door was lightweight and easy to enter or exit. The restroom was very accessible. There were stalls in he restroom.  There were no obstructions in the restroom. There was plenty of room in the restroom.

It was easy to hear your own conversations. There were loud mechanical noises from TVs, blenders, vacuums, or other sources.

The staff was positive and helpful. The staff was very friendly and kind. The staff was respectful to me. The staff was respectful to me. The staff was patient. The staff was very welcoming. The staff was very accommodating for my needs.

The menu was easy to read. The menu had large print. The menu had good contrast making it easy to read. The menu had many photos of the food available. There were many choices for people with dietary restrictions. Denny’s publishes information on allergens for food on their menu. The restaurant was willing tomake substitutions. The food was good. It was n ordinary meal. The food was tasty. It was prepared as ordered. The portions were large.

I may go back. I had the grand slam.

[usrlist “Exterior Access:3” “Parking Lot:4” “Access Through Door:3” “Interior Access:3” “Seating for Wheelchairs:3” “Restroom Access:2” “Ambiance:3” “Staff Interaction:4” “Menu:3” “Food Quality:4” “Overall:4”]

Denny’s Vernon Hills

Address: 890 Milwaukee Ave, Vernon Hills, IL 60061

Phone: (847) 362-3590

Hours: Open 24 hours

Menu: allmenus.com

Denny-3-web
Yelp gave this Denny’s location 3 stars.
Tripadvisor gave this Denny’s location 4 1/2 stars.

Baker's Square, Libertyville, Illinois

I had pie and french fries. The doors were heavy. The music was a little loud. The ambiance of the restaurant was very friendly and nice.

There was plenty of room to move freely in a wheelchair. The lighting in the restaurant was good. It was easy to read the menu or get around. It was quiet and you could hear your meal companions and there were just quiet conversations around you.

The restroom was large enough for a person, an attendant, and a wheelchair. It is a little hard to navigate the turn into the restroom alcove. The staff at the restaurant was  friendly The restaurant staff spoke clearly without shouting. The service was great, and they were on top of our needs. The menu was easy to read for most people. It had a good size font and some clutter. The menu has many pictures of the food that is on the menu. There should be something on the menu that most people will want to order. There were some menu choices for the most common dietary restrictions. The food was pretty good and tasty. Baker’s Square publishes information about allergens at their restaurants. There is a senior discount. I would eat there again. Overall I would give the restaurant 4 stars. It was very good. Baker-1-web Baker-2-web

[usrlist “Exterior Access:2” “Parking Lot:3” “Access Through Door:3” “Interior Access:3” “Seating for Wheelchairs:3” “Restroom Access:2” “Ambiance:3” “Staff Interaction:4” “Menu:3” “Food Quality:4” “Overall:3”]

Baker’s Square, Libertyville

Address: 1195 Milwaukee Ave, Libertyville, IL 60048

Phone:(847) 362-8550

Hours:  7:00 am – 11:00 pm

Yelp gave Baker’s Square in Libertyville 3 stars.

Tripadvisor gave Baker’s Square in Libertyville 4 stars.

Of course these other ratings are crowd sourced and are not from the perspective of person with disabilities but I am providing this information for comparison purposes.

IHOP, Vernon Hills, Illinois

There was handicap parking close to the entrance. There was sufficient room for wheelchair loading. There was easy access to get out of the van and enter the parking lot. Entering the restaurant there was sufficient room between the doors. The doorway was clear and unobstructed. The restaurant’s door were wide and easy to enter.

The interior of the restaurant was very accessible. The aisles between tables was wide and easy to navigate. The seating at the table was easy to access. There were handicap accessible tables. There were some accessible tables.

There was easy access to the restroom. It was easy to navigate to the restroom. The restroom was well lit.  The restrooms were clearly marked. The aisles in the restroom were wide and easy to get through and unobstructed.  The restroom was easy to enter and exit. The restroom door was heavy and difficult to open.

It was easy to hear your own conversations. There was a comfortable noise level in the restaurant.  It was quiet.  It was relaxing.

The staff was positive and helpful. The staff was very friendly and kind. The staff was respectful to me and patient. The staff was very welcoming, and very accommodating for my needs. The menu was uncluttered, had large print, with good contrast making it easy to read. The menu had many photos of the food available.

There were many dietary restrictions available. The restaurant was willing to make substitutions. The restaurant took special requests. The restaurant would accommodate special diets. There were vegetarian options available. IHOP has a special menu showing the possible allergens in the food. The senior discount is always available for people over 55. There is a senior menu available to get the discount.

The food was ordinary but tasty. The restaurant had large portions and prepared the food as ordered. I will remember this restaurant! I will most likely come again. I had pancakes eggs hash browns and water.

IHOP

[usrlist “Exterior Access:3” “Parking Lot:4” “Access Through Door:3” “Interior Access:3” “Seating for Wheelchairs:3” “Restroom Access:4” “Ambiance:3” “Staff Interaction:4” “Menu:3” “Food Quality:2” “Overall:3”]

IHOP

Address: 700 Milwaukee Ave, Vernon Hills, IL 60061

Phone: (847) 247-9307

Hours: 6:00 am – 12:00 am

Comparable ratings from Yelp for this location 3 stars.

Tripadvisor gave this location 3 1/2 stars.

Urbanspoon gave this location 3 stars.

None of these rating are applying my criteria and are not from the perspective of a person with a disability, and are crowd-sourced, but are additional information to consider.

 

 

Buffalo Wild Wings, Vernon Hills, Illinois

There was plenty of room to move freely in a wheelchair. The lighting was okay, you had to move slowly to get around  The conversations around were quite loud and it was difficult to hear your meal companions. Too many tvs were on at the same time.

The menu had no picture support to help you know what you are ordering. The menu was hard to read, everything was pushed too close together. The restaurant has plenty of good choices on the menu. There were limited choices for dietary restrictions, but this chain publishes information regarding food allergies for the menu items.

The staff at the restaurant was ambivalent  but they spoke clearly without shouting. The service was okay, they could have been more attentive.  The food was satisfactory and it satisfied my hunger. The ambiance of the restaurant was nice.”Exterior Access:3″ “Parking Lot:4” “Access Through Door:3” “Interior Access:2” “Seating for Wheelchairs:3” “Restroom Access:2” “Ambiance:3” “Staff Interaction:2″”Menu:2” “Food Quality:3” “Overall:3”

Buffalo Wild Wings

Address: 361 W Townline Rd, Vernon Hills, IL 60061

Phone: (847) 680-3333

Hours: 11:00 am – 2:00 am

For comparison Yelp gave this restaurant 3 stars,  Tripadvisor 4 stars, and Urbanspoon 4 stars. Of course these other ratings are crowd sourced and are not from the perspective of person with disabilities which may account with the difference in the ratings.